Super Service Award – 2016

Claws & Paws Earns Angie’s List Super Service Award…Again!

Well, Claws & Paws Veterinary Hospital® has done it again. We have earned the Super Service Award with Angie’s List for the third year in a row. So, what is Angie’s List? And, what does it mean to win the Super Service Award from them?

First, Angie’s List is a US-based website containing crowd-sourced reviews of local businesses. The site was founded in 1995 and they are often the go-to site for those looking for honest reviews of local businesses from other members. When they began their service, Angie’s List was a subscription site where users paid to see other member’s reviews of local businesses. Angie’s List now offers free access to top-rated professionals, exclusive online deals and more than 10 million verified reviews. You can still pay for additional services on their site, including a printed magazine, eCommerce Savings, Complaint Resolution Process and more.

Second, winning the Super Service Award means we have achieved and maintained a superior service rating on Angie’s List…now for three consecutive years. Less than five percent of Angie’s List businesses are awarded this honor.

At the time of this post, Claws & Paws Veterinary Hospital® has received 93 reviews through Angie’s List, of which 85 are an A-rating. We have received seven B-ratings, most of which involved cost of service. We do have one C-rating from 2010, where our service was not up to par. We have addressed the issue involved here and learned from our errors. We do not have any D- or F-ratings.

Winning this award reaffirms our commitment to client service. We will continue to work to turn any non-A ratings into A-ratings. So, if you don’t feel like you can give us an A-rating, contact us so we can try to make things right.

We could not have received this award without the support of our clientele, including our Angie’s List clients and them taking the time to review us on the site. Thank you!! We truly appreciate the kind words and positive feedback.

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